Privacy Policy

Effective Date: January 10, 2023.

Thank you for choosing Slickmall (“we,” “our,” or “us”). This Privacy Policy describes how we collect, store, use, and disclose your personal information when you interact with our global e-commerce marketplace platform. We are committed to protecting your privacy and ensuring compliance with relevant data protection laws and regulations, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable laws and regulations.

Please read this Privacy Policy carefully to understand our practices regarding your personal information. By accessing or using our platform, you agree to the terms of this Privacy Policy.

1. Collection of Personal Information

1.1. Personal Information We Collect

We collect personal information that you provide to us voluntarily when you create an account, browse our platform, make a purchase, communicate with us, or otherwise interact with our services. The types of personal information we may collect include:

– Contact Information: Name, email address, phone number, and shipping address.

– Account Information: Username, password, and other credentials used to access your account.

– Payment Information: Credit card details, billing address, and other payment information required for processing transactions.

– Purchase History: Information about products or services you have purchased or expressed interest in.

– Browsing History: Information about your interactions with our platform, including pages visited, search queries, and referring URLs.

– Communication Information: Any information you provide when contacting our customer support or participating in surveys, contests, or promotions.

– Social Media Information: Information you choose to share when using social media platforms in connection with our services.

1.2. Information We Automatically Collect

When you use our platform, we automatically collect certain information through cookies, web beacons, and similar technologies. This information may include:

– Device Information: Device type, operating system, browser type, and unique device identifiers.

– Log Information: IP address, access dates and times, referral and exit pages, and clickstream data.

– Location Information: General location inferred from your IP address or other location information provided by you.

1.3. Children’s Information

Our platform is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under the age of 16. If you believe we have inadvertently collected personal information from a child under 16, please contact us immediately, and we will take appropriate steps to delete the information.

2. Use of Personal Information

We use the personal information we collect for the following purposes:

– Providing and Personalizing Services: Delivering the products and services you request, personalizing your experience, and improving our platform’s functionality.

– Order Processing and Fulfillment: Processing and fulfilling your orders, including managing payments, shipping, and returns.

– Communication: Communicating with you regarding your orders, inquiries, updates, and marketing communications (where permitted by applicable laws).

– Customer Support: Responding to your inquiries, resolving issues, and providing technical support.

– Analytics and Improvements: Analyzing usage trends, measuring the effectiveness of marketing campaigns, and improving our platform’s features, functionality, and user experience.

– Legal Compliance: Complying with applicable laws, regulations, and legal processes, including responding to legal requests and preventing fraudulent activities.

3. Disclosure of Personal Information

We may disclose your personal information to the following parties and under the following circumstances:

– Service Providers: Sharing personal information with third-party service providers who help us perform various business operations, such as payment processing, order fulfillment, customer support, and analytics.

– Business Partners: Sharing personal information with trusted business partners to offer you co-branded services, promotions, or other joint marketing initiatives.

– Legal Requirements: Disclosing personal information if required to do so by law, including in response to a court order, subpoena, or other legal process.

– Safety and Security: Disclosing personal information to protect the safety, rights, or property of Slickmall, our customers, or others, including detecting and preventing fraud or security breaches.

We will not sell, rent, or lease your personal information to third parties for their marketing purposes without your explicit consent.

4. Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze usage patterns, and personalize content and advertisements. These technologies allow us to recognize your device and collect information such as your browser type, preferences, and browsing history.

You can manage your cookie preferences through your browser settings. However, please note that disabling certain cookies may affect the functionality of our platform.

5. Third-Party Services

Our platform may include links or integrations with third-party websites, services, and applications. These third parties have their own privacy policies and are responsible for the personal information they collect and process. We encourage you to review the privacy policies of these third parties before providing any personal information to them.

6. Data Security

We take reasonable organizational, technical, and administrative measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

– Secure Transmission: Encryption and secure protocols to protect personal information during transmission.

– Access Controls: Limiting access to personal information to authorized personnel only.

– Data Minimization: Collecting and retaining personal information only as long as necessary for the purposes stated in this Privacy Policy.

– Data Breach Response: Implementing procedures to respond to and mitigate the impact of data breaches.

Despite our best efforts, no method of transmission or storage can guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.

7. Your Rights and Choices

You have certain rights and choices regarding your personal information, subject to applicable laws and regulations. These rights may include:

– Access: Requesting access to the personal information we hold about you and receiving a copy of that information.

– Correction: Requesting the correction of any inaccurate or incomplete personal information we have about you.

– Deletion: Requesting the deletion of your personal information, subject to certain exceptions.

– Restriction: Requesting restrictions on the processing of your personal information under certain circumstances.

– Objection: Objecting to the processing of your personal information for direct marketing purposes or based on legitimate interests.

– Data Portability: Requesting a machine-readable copy of your personal information or having it transmitted directly to another controller, where technically feasible.

To exercise your rights or make any requests related to your personal information, please contact us using the contact information provided at the end of this Privacy Policy. We may require verification of your identity before processing your request.

8. International Transfers

As a global e-commerce marketplace, your personal information may be transferred to and processed in countries other than your own. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer your personal information internationally, we will take appropriate measures to ensure an adequate level of data protection, such as using standard contractual clauses or relying on the recipient’s Privacy Shield certification (if applicable).

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the features of our platform. We will notify you of any material changes by posting the revised Privacy Policy on our platform or by other means as required by applicable laws. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

10. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our privacy practices, please contact our Data Protection Officer using the following contact information: LEGAL@SLICKMALL.STORE

We take privacy complaints seriously and will investigate and address any concerns regarding the collection, use, or disclosure of personal information.

If you are located in the European Union, you have the right to lodge a complaint with a supervisory authority in your country of residence.

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By continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.

This Privacy Policy is effective as of the date stated at the beginning and supersedes any previous version. We reserve the right to modify, update, or amend this Privacy Policy at any time, and such changes will be effective upon posting of the revised policy on our platform. We encourage you to review this Privacy Policy periodically to stay informed about our data protection practices.

Thank you for trusting Slickmall with your personal information. We are committed to protecting your privacy and providing you with a secure and enjoyable shopping experience.

Last updated: June 27, 2023.