FAQ’s
At slickmall.store, we’re thrilled to have you join our vibrant online community of buyers and sellers. Our multivendor marketplace is designed to provide you with an exceptional shopping experience, where you can discover a wide range of products from various sellers, all in one convenient location.
GENERAL
Slickmall.store is a multivendor marketplace where multiple sellers can register and sell their products or services to customers.
To become a seller on slickmall.store, you need to register an account and complete the seller application and verification process. This typically involves providing necessary information about your business and products/services.
Yes and no. The typical vendor offers a complimentary subscription bundle. However, bigger stalls with a lot of listings on slickmall.store do incur certain expenses. After logging in, you can visit the subscription area in your dashboard or get the precise charge schedule and pricing information by getting in touch with the slickmall.store support team.
After registering as a seller, you can showcase your products or services by accessing your seller dashboard. Within this dashboard, you will find options to create new listings, including product descriptions, images, pricing, and other relevant details. However, please ensure you undergo the ID verification process beforehand.
Slickmall.store typically provides a secure payment gateway for customers to make purchases. Payments made by customers are processed through this gateway, and sellers receive their payments through the platform’s designated payment system.
If a customer has any issues with their order, they can typically contact the seller directly through slickmall.store‘s messaging system. Sellers are expected to provide customer support and resolve any order-related concerns in a timely and satisfactory manner.
SHIPPING
Shipping methods and logistics are usually managed by individual sellers. Each seller may have their own shipping policies and options, which are communicated to customers during the checkout process. It’s important to review the shipping details provided by each seller before making a purchase.
Once you have placed an order, you can typically track its progress through your slickmall.store account. The seller may provide order tracking information, including shipping details and estimated delivery dates.
We are currently unable to allow address changes once an order has been submitted.
Shipping and delivery fees may apply depending on the item, the price, and your region. These fees are listed on the item’s details page.
The return and refund policies may vary depending on the seller. It’s recommended to review the individual seller’s policies before making a purchase. Slickmall.store may provide general guidelines for returns and refunds, but the specific terms will be set by each seller.
You may normally send an email to support@slickmall.store with any questions or support requests pertaining to slickmall.store. Using the platform’s chatbot or your dashboard, you may also get in touch with customer service.
